A patient arriving at an emergency room and subsequently admitted will require team work involving many departments, such as: lab, radiology, admissions, registration, and the inpatient unit. In discussing vertical versus horizontal structures, which does this type of organizational structure mimic? Also, with respect to cross functional teams, which is when staff from various areas work together on a part-time or full-time basis. This concept brings up another point worthy of consideration for future managers/leaders. The most frequent example is cross training of staff for this purpose. Cross training is valuable in that it creates flexibility to fit the needs of a given shift.
What other positive or negatives related to the expectation of cross training of staff can be identified?